Remove Unwanted Ads, Pop-ups & Malware on Windows/PC/Mac/Android

Unwanted Ads, Pop-ups & Malware on Google Chrome, you might have unwanted software or malware installed on your Windows/PC/Mac/Android, check list below:

  • Got Pop-up ads and new tabs that won’t go away.
  • Your Chrome homepage or search engine keeps changing without your permission.
  • Unwanted Chrome extensions or toolbars keep coming back.
  • Your browsing is hijacked, and redirects to unfamiliar pages or ads.
  • You get a alerts about a virus or an infected device.

Note: Please avoid unwanted software by only downloading files or visiting sites that you know are secure.

How to Remove Unwanted Ads, Pop-ups & Malware on Windows/PC/Mac

1. Check your computer for malware on Windows/PC

Google Chrome can help you find suspicious or unwanted programs on your computer. If Chrome finds an unwanted program, click Remove. Chrome will remove the software, change some settings to default, and turn off extensions.

You can also check for malware manually.

  1. Open Chrome.
  2. At the top right, click More >Settings.
  3. Scroll down, click Advanced.
  4. Scroll down, under “Reset and clean up,” click Clean up computer.
  5. Click Find.
  6. Wait when Checking for harmful software…
  7. If you’re asked to remove unwanted software, click Remove.

Check your computer for malware on Mac

You can remove malware and other programs on your computer that you don’t remember installing.

  1. Open Finder.
  2. On the left, click Applications.
  3. Look for any programs you don’t recognize.
  4. Right-click the name of any unwanted programs.
  5. Click Move to Trash.
  6. When you’re done, at the bottom, right-click Trash.
  7. Click Empty Trash.

2. Reset your browser settings

  1. On your Windows/PC, open Google Chrome.
  2. At the top right, click More > Settings.
  3. At the bottom, click Advanced.
    • Chromebook, Linux, and Mac: Under “Reset Settings,” click Restore settings to their original defaults > Reset Settings.
    • Windows: Under “Reset and clean up,” click Reset Settings > Reset Settings.

If you removed unwanted programs or reset your browser settings, you might need to turn some extensions back on. To turn extensions on, at the top right, click More > More Tools > Extensions. Only turn on extensions you trust.

How to Remove Unwanted Ads, Pop-ups & Malware on Android

1. Remove problem apps

  1. Press and hold device’s power button.
  2. On your screen, touch and hold Power off. Your device starts in safe mode. You’ll see “Safe mode” at the bottom of your screen
  3. One by one, remove recently downloaded apps. To remember the apps that you remove so that you can add them back, make a list.
  4. After each removal, restart your device normally. See whether removing that app solved the problem.
  5. After you remove the app that caused the problem, you can add back the other apps that you removed.

2. Protect your device from problem apps

  1. Make sure Play Protect is on:
    1. Open Google Play Store app.
    2. Tap Menu > Play Protect.
    3. Turn on Scan device for security threats.
  2. Consider purchasing and downloading an anti-malware app.

3. Stop notifications from a certain website

If you’re seeing annoying notifications from a website, turn off the permission:

  1. Open the Chrome app.
  2. Go to a webpage.
  3. To the right of the address bar, tap More > Info.
  4. Tap Site settings.
  5. Under “Permissions,” tap Notifications. If you don’t see “Permissions” or “Notifications,” the site doesn’t have notifications turned on.
  6. Turn the setting off.


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